Terms of Use and Privacy Policy

Last updated: August 18, 2026

1. Introduction and Purpose of This Policy

1.1 This document is intended to explain how personal information of users and end customers is collected, stored, processed, and transferred in connection with the use of the LiGoMi platform (hereinafter: the “System”), operated by Spiro Creative (hereinafter: the “System Operator”, “we”, “us”).
1.2 This Policy is intended to comply with applicable Israeli law, including the Protection of Privacy Law, 5741–1981, as amended, and its applicable provisions (hereinafter: the “Law”).
1.3 Use of the System is subject to this Policy and the Terms of Use. By using the System, you confirm that you have read and understood this Policy and that your information will be processed in accordance with its provisions.

2. Identity and Roles of the Parties in Data Processing

2.1 System Operator (Data Processor; and in certain cases, Data Controller):
Spiro Creative | Phone: 050-4353460 | Email: studio@spiro-creative.com.
As part of providing platform services to businesses and influencers, the System Operator acts as a Data Processor on their behalf. In addition, with respect to data required for operating the System, securing it, providing technical support, billing service providers, improving the service, and complying with legal obligations, the System Operator may act as a Data Controller.
2.2 The Business (Data Controller):
For purposes of managing the event/activity, communicating with end customers, completing the transaction, and providing the service, the Business is the Data Controller and is responsible for determining the purposes and means of processing.
2.3 End Customers / Users:
A person who makes a booking/purchase through the System. Their information will be transferred to the Business for the purpose of completing the transaction.
2.4 Influencer:
An individual or company that connects end customers with businesses. In certain circumstances, end customer information may be visible to the Influencer responsible for the connection.

3. Types of Information Collected

During use of the System, we may process the following categories of information, to the extent provided or generated:
3.1 Identification and contact information: Full name, phone number, email address, encrypted national ID number.
3.2 Booking/transaction information: General and variable information defined by the Business, activity/event details, date, number of tickets, amounts, booking status, and records of service-related communications.
3.3 Payments: Payment processing is carried out through a third-party payment processor. Payment method details are stored using an encrypted “token”.
3.4 Technical usage data: IP address, device/browser identifiers, Cookies and Pixels, logs, performance data, and security data.
3.5 Service inquiries: Inquiry content, response records, and records of consents and approvals.

4. Sources of Information

Information is received directly from the user when making a booking/using the System, from the Business in connection with a booking, and is also collected automatically through technical means, such as Cookies and logs.

5. Purposes of Processing

Information will be processed, among other things, for the following purposes:
5.1 Managing bookings and performing the agreement;
5.2 Providing customer service, notifications, and updates regarding a booking/event;
5.3 Issuing invoices, receipts, and tax reports;
5.4 Operating, maintaining, adapting, and improving the System;
5.5 Information security, fraud prevention, and risk management;
5.6 Complying with legal requirements and instructions of competent authorities;
5.7 Direct marketing, subject to applicable law and the user’s consent, including the option to opt out at any time.

6. Disclosure of Information to Third Parties

6.1 For the purpose of providing our services and carrying out our activities, we may disclose information to: (a) the Business; (b) payment processing and payment companies; (c) communication, mailing, and SMS service providers; (d) hosting, backup, security, and infrastructure providers; (e) professional service providers (consulting/legal/accounting) where required; (f) competent authorities as required by law.
6.2 Information will only be disclosed to the extent necessary, subject to appropriate confidentiality and security obligations and in accordance with applicable law.

7. Cookies and Similar Technologies

7.1 The System uses Cookies/Pixels and similar technologies for proper operation, usage analysis, personalization, and security.
7.2 Cookie preferences can be managed through browser settings; some services may not function properly if Cookies are completely blocked.

8. Legal Basis for Processing

Processing of information will, as applicable, be based on: (a) the user’s consent; (b) performance of a contract/transaction with the user or steps taken at the user’s request prior to entering into such a contract; (c) a legitimate interest in operating the System, security, and improving the service; (d) compliance with a legal obligation.

9. Data Retention

9.1 We will retain information for as long as it is required for the purposes for which it was collected and to comply with legal requirements, including tax and accounting requirements.
9.2 At the end of the applicable retention period, the information will be deleted/archived/anonymized in a reasonable manner.

10. Information Security

10.1 We take reasonable and commonly accepted organizational and technical measures to protect the confidentiality and security of information, including access controls, appropriate encryption, testing, and procedures.
10.2 No absolute security guarantee: Despite the foregoing, we cannot guarantee complete and absolute protection; there is a risk of exposure or leakage resulting from malicious actions, failures, or circumstances beyond our control. By using the System, you acknowledge and accept this risk. If you do not wish to assume this risk, please refrain from using the System.

11. User Rights

Subject to applicable law, users have the following rights:
11.1 The right to access information stored about them;
11.2 The right to request correction of information that is incorrect, incomplete, or outdated;
11.3 Restriction of use/deletion, to the extent permitted by law and where retention is not legally required;
11.4 Withdrawal of consent to direct marketing, at any time and in accordance with the opt-out instructions provided in the relevant communication or by contacting us.
Requests to exercise these rights may be submitted in accordance with Section 15 below; we will respond within a reasonable period and act in accordance with applicable law.

12. Transfer of Information Outside Israel

Where processing, storage, or services are performed on servers located outside Israel, international transfers will be carried out in accordance with applicable law, including ensuring an adequate level of protection through appropriate contractual and organizational measures.

13. Information Relating to Minors

Use of the System is intended for adults. If we become aware that information relating to a minor has been collected in violation of applicable law, we will act to delete it or obtain the approval of a parent or legal guardian as required by law.

14. Records of Consent and Changes to Documents

14.1 The System may record the date and manner in which the user consented to this Policy and the Terms of Use, including the IP address and relevant log data.
14.2 We may update this Policy from time to time to reflect changes in law, technology, or our activities. An updated version will be published through the System and the date of the latest update will be indicated. Continued use of the System following the update will constitute acceptance of the updated version.

15. Contact Details for Exercising Rights and Privacy Inquiries

For any question, request, or complaint regarding privacy, you may contact us:
Spiro Creative | Phone: 050-4353460 | Email: studio@spiro-creative.com.
We will respond within a reasonable period and in accordance with applicable law. In addition, users have the right to contact the Privacy Protection Authority in accordance with applicable law.